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STARTING
YOUR COMPUTER IN SAFE MODE:
**If you must use Safe Mode to start and scan your computer please be sure to update your scanning programs before you shut down to enter safe mode**
After you enter safe mode you can scan your computer just as you would in normal mode.
Some times in order to remove a piece of spyware or a virus; you'll have to start Windows in Safe Mode. While in Safe Mode, only specific programs and files needed to run the operating system are loaded. Some functions, such as connecting to the Internet, will not be active in Safe Mode and a standard video driver will be loaded causing a washed out look and a possible change in resolution.
However, because just the essential programs and files are loaded in Safe Mode, this allows us to remove some spyware, adware, viruses and such that cannot be removed in Normal Mode. Follow the instructions below to Start Safe Mode for your specific version of Windows.
Windows 95
* Restart the computer.
* Just after the POST diagnostics and memory count, start pressing the F8 key
* On the Startup Menu, choose Safe Mode
Windows 98/Me
* Restart the computer.
* Just after the POST diagnostics and memory count, start pressing the F8 key
* On the Startup Menu, choose Safe Mode
Windows 2000
* If the computer is running, shut down Windows, and then turn off the power
* Wait 30 seconds, and then turn the computer on.
* When you see the black-and-white Starting Windows bar at the bottom of the screen, start tapping the F8 key. The Windows 2000 Advanced Options Menu appears.
* Ensure that the Safe mode option is selected. In most cases, it is the first item in the list and is selected by default.
* Press Enter. The computer then begins to start in Safe mode.
* When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
Windows XP
If Windows XP is the only operating system installed on your computer, boot into Safe Mode with these instructions.
* If the computer is running, shut down Windows, and then turn off the power
* Wait 30 seconds, and then turn the computer on.
* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
* Ensure that the Safe mode option is selected.
* Press Enter. The computer then begins to start in Safe mode.
* When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
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